If you are in the restaurant industry, undoubtedly, the refrigerator is the heart of your business. Your cooks and other staff tend to depend a lot on various commercial refrigeration units such as display cases, blast chillers, walk-in freezers, and low-boy refrigerators for servicing the customer. Losing even one of them could bring your restaurant to a standstill.
What happens when your refrigerator suddenly breaks down?
Your place will be in total chaos. The staff will be panic-stricken. The worst part is most of these malfunctions happen during your busiest times. This would not only lead to a severe loss of business and revenue but also plenty of wastage as you have to throw away the unrefrigerated products. If you don’t have a spare refrigerator (which most restaurants don’t), your only option is to do an emergency refrigerator repair, which costs a lot. You will have to spend more if the malfunction happens during the night or on weekends.
Now, this is an event that’s going to happen one day invariably, as electrical items are usually prone to malfunctions. Even if you are ready to pay the bill for the emergency repair, not all service personnel would be ready to come instantly and repair the refrigerator.
So what’s the best way to get out of this solution. We bring you 3 tricks to getting your refrigerator repaired during emergencies.
Trick #1: Regularly service your equipment
It’s always better to be safe than sorry. The best solution to solve an issue is to avoid the issue in the first place. Regular maintenance helps your refrigeration equipment to operate effectively at all times. Through preventive maintenance, you avoid most emergency refrigeration issues like refrigerator freezer or ice maker breakdown. When a service technician inspects your equipment, they will spot impending problems and failing parts. This way, they will fix it before the unit can fail.
Now how does refrigeration maintenance help during emergency repairs? Simple. The trained technician who comes for your preventive maintenance would be already familiar with your equipment during the emergency repair. This would enable him to identify the problem and solve it in no time. If you have partnered with a servicing company, they might also have the spare parts in stock to fix the problem instantly.
Bonus: Another great benefit of a regular refrigerator check-up is that it reduces your energy bills. Efficient equipment consumes less electricity as it can maintain the required temperature with ease.
Trick #2: Invest in a maintenance contract
One important aspect of investing in a maintenance contract is that the service providers often give priority to the emergency refrigeration repair calls when their customer has a maintenance contract. As a restaurant owner, if you are tired of calling technicians during emergency repairs and them not turning up, try investing in the maintenance contract. Not only will the technicians come for the emergency repair, but even the repair cost will be a fraction of what you would pay without a contract.
The best part is that you will have great peace of mind knowing that you will get priority attention from the refrigerator repair service provider during emergencies.
Trick #3: Have the same service provider for all your HVAC and refrigeration equipment
Not many do this or follow this. Being in a customer-centric business, their comfort is of primary importance to you. Appliances like refrigerators, air-conditioners, and heaters are critical for this.
Even if one of them breaks down, your restaurant becomes uncomfortable to stay in. This is where it is ideal to have the same service provider for all such equipment because –
- You are going to deal with a lot fewer phone calls and paperwork by working with the same provider.
- You can build a strong relationship with the service provider that adds to the trust.
- You can ensure that all the systems work hand in hand and one doesn’t impact the other. For example, we know that a kitchen is a hot place. All kitchen equipment produces a lot of heat and increases the load on the air conditioner. If your air conditioner starts to malfunction, it will increase the load on the refrigerators as it needs to work more to maintain the said temperature. Similarly, problems in the ventilation system can also affect the effectiveness of the AC.
No equipment is flawless. If you own a restaurant, emergency refrigeration repair is inevitable. Follow the tricks highlighted in this post to make sure that your restaurant business runs uninterrupted and losses are reduced for you. Most importantly, ensure that all your refrigerators are being properly maintained and regularly serviced by an experienced technician to avoid emergency repairs.