Flexible Field Service Management Software Made For PoS Businesses

Everything you need to streamline field operations and automate work order management from start to finish. Zuper’s PoS business software is designed to help point of sales businesses of all sizes achieve long-term success.

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Optimize PoS Field Service Operations And
Improve Customer Experience

Optimize PoS Field Service Operations And Improve Customer Experience

With Zuper’s mobile and web apps, automate your field service processes and keep stakeholders in the loop with real-time alerts. Empower your back-office and field teams with all the necessary details to perform maintenance operations on point of sales terminals effectively.

Zuper was the perfect fit

"We were looking for an FSM that could help us manage our growing number of micro-jobs, and Zuper was the perfect fit. With its powerful reporting features, we’re able to track job statuses in real-time and make better decisions about our operations. We’re very happy with the results and would recommend Zuper to any business looking for an FSM solution.”

Hugo Nascimento Global Logistics Technology Manager for SaltPay

Zuper was the perfect fit

Hugo Nascimento Global Logistics Technology Manager for SaltPay

Our Valued Customers

Level Up Your PoS Business With Zuper

Streamline everything from one-off PoS system delivery to large-scale maintenance tasks, automating every step of the field service process from scheduling to invoicing and payment collection.

Simplify Your Point Of Sales Work Order Management Process

Streamline PoS terminal delivery, installations, equipment repair, and PoS system maintenance services with Zuper’s work order management software. Improve field service efficiency with automated workflows, no-code customization, and configurable checklists.

Eliminate manual errors, bridge communication gaps, and ensure accurate, up-to-date information with a customer portal. Empower your field service teams with in-app chat, job notes, complete service history, and help them finish the job on the first visit.

Bring Your A-Game To The Table With Automated Scheduling

Say goodbye to scheduling conflicts, double bookings, and missed appointments. With Zuper’s assisted scheduling, you can dispatch the right field technician to perform a task based on their availability, location, skill set, and other relevant factors.

Whether it is a routine maintenance of some point of sales terminals or an out-of-the-blue PoS system breakdown, Zuper’s dispatch board helps ensure that every job is completed efficiently and effectively within the SLA window.

Tap Into The Power Of Location Intelligence For Efficient Field Operations

Track the real-time location of your field workforce to optimize dispatch, increase visibility, and reduce response times. Once your technicians cross a geo-fence, share accurate ETA alerts with customers to keep them informed and offer a uberized experience.

Measure your field team’s productivity based on the time they spend on a service task. Use the captured data to identify opportunities for improvement, spot performance gaps, and offer tailor-made training sessions. ‍

Make Informed Decisions About Home And Field Service PoS With Zuper

Customize your field service dashboard to understand your workflows, revenues, and customers better. Make data-driven decisions and scale your business using Zuper’s 50+ pre-designed reports on job completion statistics, customer satisfaction levels, and more.

Additionally, Zuper integrates with over 50+ third-party applications, including CRM, ticketing, and accounting software. Zuper’s swift API integrations simplify complex data transfers and help maintain a single source of truth across your tech stack. ‍