The Field Service Management App That Maximizes Employee Productivity
The Zuper Mobile App helps field professionals work more efficiently by automating paperwork and job workflow processes and offering digital payments at the job site. It offers complete visibility of job details, customer preferences, and accounting processes and works even in offline mode.
Field Service Mobile App To Keep Your Customers, Back-Office, And Field Teams In Loop
With detailed service history accessible on our mobile app, your team can improve first-time fix rates, streamline work order completion, and enhance service delivery by keeping customers, back-office, and field teams in the loop and fully informed.
Boost The Efficiency Of Your Field Service Operations
Zuper’s field service app for iOS and Android provides an easy-to-navigate interface and gives your field teams the freedom to manage field sales and service in the most hassle-free manner. They can work autonomously and separately from their back-office counterparts because they have the essential information they need in the field, like job details, service history, product availability, customer data, and much more.
- Ensure a comprehensive view of jobs pending, in-progress, and completed or find anything using global search for effective job management
- Allow your technicians to punch in, punch out, update timesheets or manage their time-off using their mobile app
- Stay in touch with your team with the chat feature and real-time job status updates and send automated notifications for any job
- View job history, activity, attach media notes, checklists, labor time, materials or equipment assigned to each job to avoid service delays
Increase Employee And Customer Satisfaction With Real-Time Communication
Avoid scheduling overlaps and miscommunications between your customers and field technicians with improved field service operations. Enhance the booking experience and enable real-time monitoring of technician location and job status updates.
- Send notifications to your customers, allowing them to find or reschedule any service request; quickly act on customers' grievances with reduced navigation steps
- Simplify creating quotes on the go, sending them to the customers, and converting them into invoices for faster service lifecycles
- Stay aligned with your customer’s preferences and allow digital payments with ease
- Capture customer approvals and sentiment to get real-time feedback. Collect payment details to close sales in the field
- Ensure job quality and safety by providing your technicians with compliance protocols, completion items, service checklists, and before and after photos through the mobile app
Provide Users With An Intuitive And User-Friendly Experience
Zuper offers a simplified and highly intuitive app experience to help you manage your field service operations on the run. Zuper allows field service businesses to share a ready-to-use mobile application with their users to keep everyone in the loop without the worry of developing and deploying the app.
- Single mobile app for technicians and managers that works based on set access. All-new “Dark Mode” color scheme and crisper fonts provide greater text readability
- Leverage facial authentication and geo fencing from your field technicians to offer complete peace of mind for your customers
- Make the best use of condition-based advanced filters saved in both the web and mobile apps, apply additional sorting, and employ global search to find any data easily
- Provide a map view or list view of jobs with optimized routes and turn-by-turn directions using GPS tracking
- Create jobs, customers, quotes, invoices, and more in the field, while managing your teams, automated time logging, accounting, assets, inventory, and more with ease
Fast-Growing Service Organizations Love
Zuper!
Fast-Growing Service Organizations Love Zuper!
Learn More About Zuper's Field
Service Management App Today
Learn More About Zuper's Field Service Management App Today
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