Zuper Secured $32 Million Series-B, Powering the Next Phase of Field Service Transformation

Looking back on the Series A closing in January 2021, the experience is as vivid as if it transpired yesterday. Since then, the journey has been nothing short of exhilarating. We’ve achieved a 5X growth of our customers, witnessed our team expand with incredible talent, and watched our vision for a more intelligent and streamlined field service grow ever brighter.

Today, we’re adding $32 million to the Series B funding round led by FUSE and participation from Prime Ventures and other existing partners. This funding isn’t just a financial milestone, it’s a validation of the impact we’re making and the potential we hold. In the past 24 months, we’ve seen an explosive 8X growth. This explosive expansion is fueled by businesses in the field service industry that have embraced Zuper’s platform. 

The Field Service Revolution is Here, and Zuper is Fueling It

The field service industry is exploding with possibilities. Customers are demanding more, technology is racing ahead, and new players are emerging across the board—from home repairs to solar power, every field service business needs smarter tools to modernize and grow.

The FSM market is already well-established, but many existing solutions only cater to specific types or sizes of businesses. Often, they focus solely on back-office tasks or simply track field workers. Zuper steps in to fill this gap with a comprehensive solution designed for a broad range of service companies.

Zuper fills this market gap with a solution designed for a wide range of service businesses that address the entire value chain, including operational efficiency, employee productivity, customer experience, and top-line growth. Zuper’s product-market fit, obsession with customer success, and customizable integrations have catalyzed significant growth for the company. 

“Zuper’s mission from the start was to empower fast-growing service companies with a solution they can use to modernize and scale their field services operation and provide their customers with the best experience possible,” said Anand Subbaraj, CEO at Zuper. “We have had a tremendous growth journey in the last 24 months and are seeing huge momentum driven by the demand from our customers. The Series B round from our existing partners is a testament to our scalability, strong product-market fit, and world-class execution. This will help us reach the next level of growth by expanding the footprint and providing our solution to the most innovative service businesses globally.”

Zuper Fueled by $46.1M: Field Service Revolution Takes Off!

The Series B investment brings the total raised to $46.1M. With the new funding and our exponential growth as a business, we have begun the next phase of our mission—transforming the field service landscape by empowering every business to reach new heights together.

Fuelled by the Series B rocket launch, Zuper will focus on scaling growth globally and bringing innovative solutions to market, including Zuper’s Intelligent Virtual Assistant (ZIVA), the industry’s first generative AI-powered chatbot for field service operations. We’re scaling up and conquering mid-market and enterprise giants across diverse sectors like Manufacturing, Renewable Energy, Facility and Property Maintenance, and Residential services. 

The major milestone would not have been possible without the instrumental contribution of the Zuper team, and we’re incredibly proud of what we’ve achieved together. 3X team growth in 2023 speaks volumes about the power of this team. As we gear up for further expansion in 2024, our commitment to hiring top talent remains strong.

Backing Growth: Investors Express Confidence in Zuper’s Success 

“As previous investors, we’re impressed by Zuper’s exponential and best-in-class growth over the past 24 months,” declares Kellan Carter, General Partner at FUSE. “With this investment, we are doubling down on our belief in Zuper’s potential to help organizations with field service operations maximize their revenue while providing the best possible customer experience.”

Shripati Acharya, Managing Partner at Prime Venture Partners, echoes the sentiment. “As early investors in Zuper, we’ve watched the company grow tremendously. It has built a stellar executive team and expanded its expertise into new and emerging industries such as solar energy and electric vehicles. Our follow-on investment in the company is a testament to Zuper’s strong upward momentum.” said Shripati Acharya. 

Ready to experience the Zuper difference? See how our AI-powered solutions can modernize your field service, scale your operations, and wow your customers! Book your free demo today and join the revolution!

About Zuper

Zuper empowers fast-growing service businesses to scale and modernize their field operations with the industry’s most comprehensive, flexible, and customizable field service management solution. Zuper’s platform integrates seamlessly with industry-leading apps and CRMs and comes with personalized support, as well as robust reporting and analytics. Thousands of users globally rely on Zuper’s automated workflows to enable field workforce collaboration and deliver the best possible experience to their customers. Operating since 2020, Zuper Inc. is headquartered in Seattle with offices in India and the Middle East. Learn more at Zuper!