Simple Pricing for Smarter Field Service

Everything you need to manage jobs, dispatch technicians, and streamline operations—all in one platform. Choose a plan that matches where your business is today, and where it’s going next.

Starter

Core

Work Order Management

Starter

Core

Premium

Mobile and desktop apps

Use Zuper on your favorite device including desktop, mobile and tablet

Starter

✅

Core

✅

Premium

✅

Offline mode

Continue working when in areas with limited or no connectivity.

Starter

✅

Core

✅

Premium

✅

Jobs management

Create and manage one-off and recurring jobs.

Starter

Unlimited

Core

Unlimited

Premium

Unlimited

Job notes

Add notes, pictures, video, audio recordings and documents to jobs. Storage limits apply.

Starter

✅

Core

✅

Premium

✅

Job checklists

Fully customizable checklists can be configured for every type of job and triggered based on job status.

Starter

✅

Core

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Premium

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Job status

Fully customize you job statuses.

Starter

✅

Core

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Premium

✅

Job reports

Create and share custom job reports with customers.

Starter

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Core

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Premium

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Location intelligence

Find and filter nearby jobs, assets, and properties on the map based on distance.

Starter

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Core

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Premium

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Calendar view

View everything easily including technician schedule, jobs, non-job events, time-off and holidays.

Starter

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Core

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Premium

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In-app team chat

Technicians and back-office teams can stay connected with in-app chat.

Starter

✅

Core

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Premium

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Email and text alerts

Configure email and text alerts to notify internal teams and customers about job reminders, delays, and status updates. Requires existing text plan.

Starter

✅

Core

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Premium

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Service tasks

Organize jobs into manageable tasks with structured steps or checklists, enabling teams to work systematically in sequence or parallel.

Starter

Core

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Premium

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Job timelog

Track field technicians’ time on jobs, including travel, breaks, and job statuses.

Starter

Core

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Premium

✅

Mutli timezone scheduling

Schedule jobs in the preferred time zone and set time zone preferences for customers and organizations.

Starter

Core

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Premium

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Job gallery

Store, view, filter, group, and bulk-download job-related photos, videos, and attachments in a seamless gallery experience.

Starter

Core

Premium

✅

Scheduling & Dispatching

Starter

Core

Premium

Live technician tracking

Always know where your technicians are while on the job.

Starter

✅

Core

✅

Premium

✅

Distance & travel time between jobs

View the distance and travel time between jobs for efficient scheduling and routing.

Starter

✅

Core

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Premium

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Routes

Create and manage optimized routes based on job locations, technician availability, and skill requirements.

Starter

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Core

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Premium

✅

Route optimization

Reduce travel time and lower fuel costs with route optimization.

Starter

Core

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Premium

✅

Recurring routes

Create recurring routes with optimized job assignments based on capacity, schedule, cadence, skills, and technician availability, with easy adjustments for disruptions.

Starter

Core

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Premium

✅

Service territories

Organize operations into service territories by geofence, radius, or zip code, ensuring better control over job assignment and serviceability.

Starter

Core

✅

Premium

✅

Dispatch board customization

Customize dispatch board colors and icons based on rules to enhance efficiency and back-office management.

Starter

Core

Premium

✅

Inventory Consumption Management

Starter

Core

Premium

Product and service catalog

Create and manage a centralized catalog of all your products, parts, and services – complete with descriptions, pricing, and SKUs.

Starter

✅

Core

✅

Premium

✅

Flat rate pricing

Apply flat, percentage, or multiplier-based markups.

Starter

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Core

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Premium

✅

Low stock alerts

Get notified when inventory falls below the defined threshold.

Starter

✅

Core

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Premium

✅

Multi-warehouse inventory tracking

Capture inventory movement and consumption metrics across multiple warehouses.

Starter

✅

Core

✅

Premium

✅

Inventory tracking

Get a complete overview of your inventory by syncing your mobile and warehouse stock.

Starter

Core

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Premium

✅

Transfer orders

Track transfer status, manage stock levels, transfer serialized inventory, and record instant transfers accurately.

Starter

Core

✅

Premium

✅

Serialized inventory tracking

Track inventory by assigning serial numbers upon stock replenishment and using them in transactions for better management.

Starter

Core

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Premium

✅

Pricelist

Define and apply specific product and service rates for a set period, automatically used in quotes and invoices based on customer, organization, or property.

Starter

Core

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Premium

✅

Quoting & Estimating

Starter

Core

Premium

Estimates

Send estimtes via links for customers to review, accept, or reject with digital signatures.

Starter

✅

Core

✅

Premium

✅

Deposit collection

Collect deposits upon quote acceptance, with configurable amounts adjustable during quote creation.

Starter

✅

Core

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Premium

✅

Proposals

Create and send proposals with predefined service packages, offering customers multiple options.

Starter

Core

✅

Premium

✅

Automated follow-up reminders

Send automated follow-up reminders to customers for estimates and proposals.

Starter

Core

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Premium

✅

Invoicing & Payments

Starter

Core

Premium

Digital invoices

Send digital invoices allowing customers to review, accept, or reject them online.

Starter

✅

Core

✅

Premium

✅

Payment reminders

Send automated payment reminders based on predefined templates and scheduling before invoice due dates.

Starter

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Core

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Premium

✅

Customer financing

Offer financing options for customers.

Starter

✅

Core

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Premium

✅

AR aging reports

View AR aging reports by invoice, customer, or organization, showing total outstanding amounts and aging buckets.

Starter

Core

✅

Premium

✅

Contract Management

Starter

Core

Premium

Scheduled Invoicing

Generate invoices automatically for services and parts, with configurable billing periods and due dates.

Starter

Core

✅

Premium

✅

Customer approval with signature

Customer approval of the contract via e-signature.

Starter

Core

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Premium

✅

Invoicing & Payments

Starter

Core

Premium

Asset lifecycle management

Track and manage an asset’s life from acquisition to decommissioning, optimizing performance and extending asset life.

Starter

Core

✅

Premium

✅

Barcode scanning

Generate QR codes for assets and scan them via the mobile app for quick identification and tracking.

Starter

Core

✅

Premium

✅

Warranty tracking

Track warranty status and coverage for assets.

Starter

Core

✅

Premium

✅

Planned preventative maintenance

Schedule and manage routine maintenance to prevent failures and extend asset lifespan.

Starter

Core

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Premium

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Project Management

Starter

Core

Premium

Phases, milestones and dependencies

View a complete list of all the jobs and milestones in the project grouped into phases.

Starter

Core

✅

Premium

✅

Gantt and list project views

Organize jobs along a timeline in the Gantt view and in a simple and linear format based on priority in the List view.

Starter

Core

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Premium

✅

Parts and services

View project schedules with the Gantt view for timeline-based planning and dependency tracking, or use the list view to organize jobs and milestones by phase.

Starter

Core

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Premium

✅

Timelogs

Track technician clock-ins and outs, with back-office access to timelogs by user, job, or date.

Starter

Core

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Premium

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Project notes

Add notes, photos, videos, audio, and documents to projects to capture key details and keep teams updated.

Starter

Core

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Premium

✅

Progressive invoicing

Bill customers incrementally in phases with progressive invoicing.

Starter

Core

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Premium

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Business Management

Starter

Core

Premium

24/5 Customer support

Get 24/5 customer support for assistance when you need it.

Starter

✅

Core

✅

Premium

✅

Customer Success Manager

Get guidance, support, and strategic insights from an assigned Customer Success Manager.

Starter

Core

✅

Premium

✅

Account Manager

Get a dedicated point of contact who understands your business, ensures you’re getting the most out of Zuper, and helps you navigate onboarding, training, and ongoing success.

Starter

Core

✅

Premium

✅

24/7 Customer support

Get 24/7 customer support.

Starter

Core

Optional add-on

Premium

Optional add-on

Custom email domain

Send job updates, quotes, and invoices from your own branded email address to maintain a professional, consistent customer experience.

Starter

Core

✅

Premium

✅

Single Sign-On (SSO)

Enable secure, seamless login with SSO integration.

Starter

Core

✅

Premium

✅

Custom password policy

Define password rules to enhance security and compliance.

Starter

Core

Premium

✅

Login logs and history

Track and monitor user login activity for security and compliance.

Starter

Core

Premium

✅

Platform fee (support and maintenance)

Covers ongoing support, maintenance, and platform enhancements.

Starter

Required

Core

Required

Premium

Required

Professional services fee

Covers expert services for onboarding, integrations, configurations and automations.

Starter

Scoping required

Core

Scoping required

Premium

Scoping required

Add-On Products and Services

Starter

Core

Premium

Zuper Pay

Manage payment collections, tracking, disputes, and payouts all in one place Learn more.

Starter

Optional add-on

Core

Optional add-on

Premium

Optional add-on

Zuper Connect

Manage calls and text messages directly from Zuper Learn more.

Starter

starting at $199/month

Core

starting at $199/month

Premium

starting at $199/month

Customer Portal

Empower your customers with a convenient online portal for managing service requests, approving quotes, tracking job status, submitting feedback, and processing payments Learn more.

Starter

Optional add-on

Core

Optional add-on

Premium

Optional add-on

Data migration

Transfer your existing data into the platform for a smooth transition.

Starter

Scoping required

Core

Scoping required

Premium

Scoping required

FAQs

1. Can I upgrade my plan later?

Yes! You can upgrade your plan anytime to match your business needs.

2. Are there any setup fees?

Yes, we charge a one-time professional services fee for onboarding, integrations, configurations and automations. Contact our sales team for a quote specific to your setup.

3. How does billing work?

We bill annually. Your annual payment is due on the contract start date. If you need an alternative billing arrangement, please contact our sales team.

We currently accept payments via credit card and bank transfer including ACH. For any specific payment needs, reach out to [email protected]

4. Can I add more users if my business grows?

Yes! We want to support you as you grow. You can add more users as needed and we will bill you accordingly.

5. How do I get started?

Zuper is tailored to fit your business needs, so getting started begins with a conversation. Schedule a demo or contact our sales team to explore the right plan and configuration for your business.