Easily manage work orders of all types and sizes. Schedule services faster and dispatch the right person for the job and track their timesheets, work order progress, and more with complete accuracy.
Intelligent Work Order Management Software for Field Service Teams
Configurable Status & Workflows
Work order management and scheduling are not the same in every business. We have made it easier for you to incorporate your own workflows specific to your work order category.
With a simple drag & drop, you will be able to configure your work order process in minutes and even personalize the terminology of the statuses.
Checklists made easy
Add checklist items to your work orders and associate with any status in a simple drag & drop style. You can easily add items from many pre-defined components including text, checkbox, bar code scan, drop-downs, picture, etc,.
You can add canned responses for technicians to choose from or enable them to enter free text response directly from their mobile app.
Automated Notifications & Alerts
No more texting your customers when your technician is dispatched or the job is getting delayed. Keep your customers in the loop with automated notifications.
Configure SMS & Email templates specific to different statuses & milestones and Zuper will automatically send the right notification at the right time to your customers even via WhatsApp.
Do more with Location Services
With Zuper’s powerful Location module, we make it easy for you to locate your jobs & field team on maps in real-time from anywhere and respond to customer queries instantly.
You can also configure & send automated ETA and delay alerts to your customers and keep them in close loop.
Go mobile with Zuper Pro app.
- Get Push notifications on Job assignment & reminders automatically.
- Update Job status & create new job directly onsite.
- Add Notes, attach pictures & videos from Job site.
- Collaborate & chat with your back-office from mobile app.
- Manage work schedule, shifts & time-off requests.
Download Zuper Pro app for Android & iOS