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Archive for author: Michael Israel

Determining Field Service Profitability by Michael Israel
Field Service

Determining Field Service Profitability

Not too many years ago, field service was considered a cost center, kind of a necessary evil, if you will. But in the past decade or so, companies hav...

Field Service- Boosting Perception to Match Reality
Field Service

Field Service: Boosting Perception to Match Reality

Anyone involved in servicing and repairing sophisticated equipment understands that new hires into the field service profession don’t just start a job...

Michael Israel
Field Service

Michael Israel Joins Zuper as Head of Field Service Evangelism

Hello, Zuper family and extended family. My name is Michael Israel and I have just joined Zuper as the Head of Field Service Evangelism. This will be ...